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Knowledge base
101: General Info and Troubleshooting
General Schoolrunner Info
9
How can I ensure Schoolrunner is secure and accurate?
How do I see info from previous school years?
How can I quickly navigate around Schoolrunner?
How do I use emoji in Schoolrunner?
Mid-Year Schoolrunner Review Checklist
See all 9 articles
Schoolrunner by Role
5
I'm a classroom teacher. Where do I start?
I'm a dean of attendance. Where do I start?
I'm a dean of behavior. Where do I start?
I'm a department head. Where do I start?
I'm a school leader. Where do I start?
Schoolrunner by Season
0
Troubleshooting & FAQs
5
Can I attach or store files on the student page?
Can I see a list of students who have allergies/pickup instructions/etc.?
Can I see birthdays in Schoolrunner?
Can I view all contact details for a class?
Is my sync working?
Mobile App
School Staff Members
18
Frequently Asked Questions – Schoolrunner 2.0 Mobile App
How do I mask my personal number?
How do I log in to the Schoolrunner mobile app?
Schoolrunner 2.0 – Orientation
How do I block my number on phone calls?
See all 18 articles
Parents/Guardians
8
How do I view my student's GPA, course grades, and progress report?
How do I log in to Schoolrunner?
What can I see on the "Feed" screen?
How do I view daily vs. class attendance?
How do I add my students to my account on the mobile app?
See all 8 articles
Students
5
How do I view my GPA, grades, and progress report?
What can I see on the "Feed" screen?
How can I log in to Schoolrunner?
How do I view daily vs. class attendance?
How do I submit the Health Screener?
The Schoolrunner Parent/Student Portal
For School Staff
5
How do I create and manage student access codes for parents/guardians?
How do I generate student passwords?
How do I give access to parents/guardians in bulk?
How do parents or guardians create accounts?
How do I measure engagement?
Academics
101
21
Does Gradebook save automatically?
How do I add an assessment?
How do I add comments to report cards?
How do I analyze a single assessment's results?
How do I enter responses on an assessment?
See all 21 articles
201
29
Can a question have multiple correct answers?
How do I give partial credit on a multiple choice question?
How are course grades calculated?
Where can I see GPAs and how are they calculated?
Can I print an assessment report?
See all 29 articles
301
21
How do I delete a course?
How do I change the minimum Gradebook score?
Can different grade levels use different grading scales?
How do I copy standards from one course to another?
How do I recalculate course grades?
See all 21 articles
Analysis
101
8
How do I change how my report is displayed?
How do I create an analysis report?
How do I save analysis reports?
How do I use the pivot table?
How do I use the student dashboard?
See all 8 articles
201
3
How can I share analysis reports?
Video Tutorial – Saving and Sharing Reports
How do I analyze standards across courses?
Report Ideas
6
How can I analyze communications?
How can I analyze student incidents?
How can I analyze student performance on assessments?
How can I identify students who are missing assessment results?
How do I monitor student absences?
See all 6 articles
Attendance
101
8
How do I use the class attendance page?
How do I check an individual student's attendance records?
What is projector mode?
Can I comment on attendance records?
How do I comment on class attendance records?
See all 8 articles
201
13
How do I log, update, or export attendance?
How can I be sure no one is changing my attendance logs?
How do I use the staff attendance page?
How do I view attendance data?
How do I view class attendance records?
See all 13 articles
301
9
How do class attendance and daily attendance interact?
Can all detentions be deferred to the next school day?
Is it possible to limit who can give behaviors and/or detentions?
How do I lock my attendance records?
How do I create courses within Schoolrunner?
See all 9 articles
Configure
The Configure Page
1
How do I customize Schoolrunner?
Academics
12
How do I add different types of grading terms?
How do I configure course types (AP, Intervention, etc.)?
How do I configure grading scales?
How do I configure parent and child standards?
How do I copy grading methodologies across courses?
See all 12 articles
Attendance
3
How do I configure attendance for staff members?
How do I configure attendance for students?
How do I mark dates as non-school days and highlight them on the homepage?
Culture
15
Can detentions be reset automatically?
How are behavior types configured and utilized?
How do "decodes" and "decode types" work?
How do I configure a behavior system?
How do I configure behavior "locations"?
See all 15 articles
People
9
How do permissions control Schoolrunner access?
What are "student attributes" and how are they managed?
What do "user groups" do?
What's the difference between a "staff member" and a "user"?
How do I update homerooms or advisories?
See all 9 articles
Culture
101
18
How do I log behaviors?
How do I add and manage photos?
How do I log and view incidents?
How do I use the detention roster?
How do I log and view communications?
See all 18 articles
201
8
How do behaviors work in Schoolrunner?
What are "favorite" behaviors in Schoolrunner?
What do the attendance columns on the staff dashboard represent?
Where can I see my communication records?
What is a detention snooze?
See all 8 articles
301
4
How do I update an incident's attendance consequences?
How do I export linked students?
Can I delete or undo behavior records in bulk?
What are "generic details" for behaviors, and how do I use them?
Data Auditing
Audit Academic Data
6
How do I find assessments that aren't tied to a course?
How do I identify assessments without standards?
How do I identify very high student results?
How do I identify assessments with very high average scores?
How do I identify the number of students missing on assessments?
See all 6 articles
Groups
101
11
Overview of the Groups Page
How do I filter students by enrollment and demographic info?
How do I filter students by academic info?
How do I filter students by attendance info?
How do I filter students by behavior, merits, or demerits?
See all 11 articles
201
5
How do I create student groups based on merits and demerits?
How do I set a student group to appear on my homepage?
How can I be notified of changes to a student group?
How do I manage my notifications?
What options do I have when saving a group?
301
3
How can I make groups from custom data?
How can I delete a student group entirely?
How can I make sure other users are notified of changes to student groups?
Settings
101
5
How do I reset my password or log in for the first time?
How do I change names from first/last to last/first?
What is the sandbox site?
What is the best browser for Schoolrunner?
How can parents be notified of activity related to their student?
201
6
How do I manage Schoolrunner accounts?
How do I create a new Schoolrunner account?
How do I bulk create Schoolrunner accounts?
How do I color-code grades on report cards?
How do I specify a student's home language (if other than English)?
See all 6 articles
301
21
Where do I start on the Settings page?
How do I add events to the homepage?
How do I configure colors on my dashboards?
How do I configure multiple-day schedules?
How do the detention auto-reset settings work?
See all 21 articles
School Setup
101
9
What is the "School Setup" feature?
School Setup: Schools
School Setup: Term Bins
School Setup: Users
School Setup: User Groups & Permissions
See all 9 articles
201
2
School Setup: Copy Between Schools
School Setup: Manage School Terms
301
7
School Setup: Upload Users
School Setup: Upload Students
School Setup: Upload Section Enrollment
How do I send Schoolrunner data into Clever?
School Setup: Ending VS Deactivating Sections
See all 7 articles
Logging In to Schoolrunner
Students
2
Students: How to Log In
Students: How to Reset Your Password
School Staff
2
Teachers and School Staff: How to Log In
Teachers and School Staff: How to Reset Your Password
Parents/Guardians
4
Parents/Guardians: How to Create Your Account
Can I sign up on my own? Or open my own Schoolrunner account?
Parents/Guardians: How to Reset Your Password
Why doesn't my access code work?
General Information
2
Can I make my own account?
What's my email/username?
For Students
Frequently Asked Questions
12
Where's my profile picture and how do I change it?
Can I view Schoolrunner on my phone?
Is there a Schoolrunner app?
Can I change my username?
Is there a calendar? When does the next term begin?
See all 12 articles
Academics
16
How do I check grades?
How do I submit an assignment?
Why do I have this grade? How do I improve it?
Can I check my grades at home?
When will my grades be updated?
See all 16 articles
Attendance
1
Which days did I miss school?
Culture
12
How do I check on my merits/demerits?
How do I change my demerits and/or grades?
Can I hide grades or demerits?
Why do I have detention?
How can I earn more merits/points/cash?
See all 12 articles
For Parents/Guardians
Frequently Asked Questions
7
What is Schoolrunner for?
How do I use the Schoolrunner portal?
Can I add accounts to my portal?
How do I translate Schoolrunner?
Is there a teacher directory or list of contact information?
See all 7 articles
Academics
1
How do I check my child's grades?
Attendance
1
How do I check my child's attendance?
Culture
1
Can I e-sign my student's slip/paycheck?
Agent Articles
Error Messages
1
Staff Member Required
