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Troubleshooting, FAQs, and General Information
Troubleshooting & FAQs
5
General Troubleshooting and FAQs
Can I attach or store files on the student page?
Can I see a list of students who have allergies/pickup instructions/etc.?
Can I see birthdates in Schoolrunner?
Can I view all contact details for a class?
Example Support Tickets
0
General Schoolrunner Info
9
How can I ensure Schoolrunner is secure and accurate?
What are archived sites for?
I'm a classroom teacher. Where do I start?
I'm a department head. Where do I start?
I'm a dean of attendance. Where do I start?
See all 9 articles
Academics
101
28
Does Gradebook save automatically?
How are course grades calculated?
How do I add an assessment?
How do I add comments to report cards?
How do I add more detail to report cards?
See all 28 articles
201
21
Can a question have multiple correct answers?
Can different grades use different grading scales?
Can I print an assessment report?
Can I still use standards even if my course doesn't use standards-based grading?
How do academic settings affect grades and other parts of Schoolrunner?
See all 21 articles
301
6
How do I change the minimum Gradebook score?
How do I copy standards from one course to another?
How do I recalculate course grades?
What assessment platforms does Schoolrunner integrate with?
Why don't course grades look right?
See all 6 articles
Analysis
101
10
How do I change how my report is displayed?
How do I create an analysis report?
How do I save analysis reports?
How do I use the pivot table?
How do I use the student dashboard?
See all 10 articles
201
4
How can I share analysis reports?
Where can I see GPAs and how are they calculated?
What do the attendance columns on the staff dashboard represent?
Video Tutorial – Saving and Sharing Reports
Report Ideas
10
How can I analyze communications?
How can I analyze student incidents?
How can I analyze student performance on assessments?
How can I identify students who are missing assessment results?
How can I view course grades for a student group?
See all 10 articles
Attendance
101
5
How do I change my class seating chart?
How do I check an individual student's attendance records?
How do I use the class attendance page?
Slides – Take Class Attendance
What is projector mode?
201
9
How do I log, update, or export attendance?
How do I use the staff attendance page?
How do I view attendance data?
Slides – Record and Review Staff Attendance
Slides – Record Daily Attendance
See all 9 articles
301
3
How do class attendance and daily attendance interact?
Can all detentions be deferred to the next school day?
Is it possible to limit who can give behaviors and/or detentions?
Configure
The Configure Page
1
How do I customize Schoolrunner?
Academics
11
How do I add different types of grading terms?
How do I configure course types (AP, Intervention, etc.)?
How do I configure grading scales?
How do I configure parent and child standards?
How do I copy grading methodologies across courses?
See all 11 articles
Attendance
3
How do I configure attendance for staff members?
How do I configure attendance for students?
How do I mark dates as non-school days and highlight them on the homepage?
Culture
14
Can detentions be reset automatically?
How are behavior types configured and utilized?
How do "decodes" and "decode types" work?
How do I configure a behavior system?
How do I configure behavior "locations"?
See all 14 articles
People
6
How do I generate student passwords?
How do permissions control Schoolrunner access?
What are "student attributes" and where are they managed?
What do "user groups" do?
What's the difference between a "staff member" and a "user"?
See all 6 articles
School Year Prep
9
Year to Year Schoolrunner Timeline
Entering an Assessment Lesson Plan
Giving a Behavior Lesson Plan
Taking Attendance Lesson Plan
The 1st Day of Schoolrunner: Teaching Your Teachers
See all 9 articles
Culture
101
15
How do I add and manage photos?
How do I end an intervention?
How do I log and view communications?
How do I log and view incidents?
How do I use the "Behaviors" page for groups and individuals?
See all 15 articles
201
10
How do I snooze a detention?
Slides – Create Behavioral and Academic Slips
Slides – How to Record an Incident
Slides – Manage Detentions
Slides – Record and End Interventions
See all 10 articles
301
3
How do I update an incident's attendance consequences?
Can I delete or undo behavior records in bulk?
What are "generic details" for behaviors, and how do I use them?
Data Auditing
Audit Academic Data
5
How do I find assessments that aren't tied to a course?
How do I identify assessments without standards?
How do I identify very high student results?
How do I identify assessments with very high average scores?
How do I identify the number of students missing on assessments?
Groups
101
11
Overview of the Groups Page
How do I filter students by enrollment and demographic info?
How do I filter students by academic info?
How do I filter students by attendance info?
How do I filter students by behavior, merits, or demerits?
See all 11 articles
201
5
How do I create student groups based on merits and demerits?
How do I set a student group to appear on my homepage?
How can I be notified of changes to a student group?
How do I manage my notifications?
How can I be sure no one is changing my attendance logs?
301
4
How do I delete a course?
How can I make groups from custom data?
How can I delete a student group entirely?
How can I make sure other users are notified of changes to student groups?
Settings
101
4
How do I reset my password or log in for the first time?
How do I change names from first/last to last/first?
What is the my sandbox site?
What is the best browser for Schoolrunner?
201
4
What assessment settings are available in Schoolrunner?
How do I manage Schoolrunner accounts?
How do I create a new Schoolrunner account?
How do I bulk create Schoolrunner accounts?
301
18
How do I add events to the homepage?
How do I configure colors on my dashboards?
How do I configure multiple-day schedules?
How do I control the colors on my dashboard?
How do the detention auto-reset settings work?
See all 18 articles
Schoolrunner Mobile App
101
8
Frequently Asked Questions – Mobile App
How do I manage students and groups in the mobile app?
How do I use the mobile app?
Video Tutorial – Schoolrunner's Mobile App
Video Tutorial – Mobile App: Add Saved Groups
See all 8 articles
Q&As
Logging In
5
I'm a teacher. How do I reset my password?
I'm a student or parent. How do I log in?
Can I make my own account?
How do I log in to the mobile app?
What's my email/username?
Parent/Student Portal
49
I'm a student or parent. How do I change my password?
How do I use the parent/student portal?
Can I add accounts to my portal?
How do I check on my merits/demerits?
How do I check grades?
See all 49 articles
